No two businesses are the same. From choosing and automating your carrier services to storing, packing and dispatching your orders, we build the solution around your business.
support@theparcelstore.com Monday–Friday, 8am–5pm, excluding bank holidays.
Carrier network · Technology · Retail channels
Royal Mail · Evri · InPost · DHL · DPD · DX · Spring · LandmarkAccess multiple leading carriers through one TPS relationship, with services selected around your shipping profile.
Powering our warehouse, fulfilment and shipping technology — connecting orders, inventory and carrier services in one platform. See our technology
Experienced in fulfilling orders for brands selling through QVC, including the operational requirements that come with the channel.
Services
Three ways we can help.
Whether you pack your own orders and need carrier services, want to hand off fulfilment entirely, or need something beyond our standard services, we can put the right arrangement in place.
Shipping & collections
Multi-Carrier Shipping
We review your shipments and recommend a cost-effective mix of carrier services, then configure your account to automate the right service selection for each order.
Free shipping audit with no obligation
Carrier mix recommended to suit your priorities
One account for multiple carriers, one consolidated bill
Business parcel collections across all NN postcodes, subject to parcel volume and an agreed collection schedule
Send your stock to our Northampton warehouse and we take care of the rest — connecting your selling platforms, picking and packing orders, and dispatching using the right carrier service.
Storage in our Northampton warehouse
Same-day dispatch of warehouse orders received by 3pm*
Amazon FBA preparation and rework from our Northampton warehouse, specialist Amazon account support through our Auxilium Online partnership, and bespoke projects assessed individually.
Amazon FBA preparation and rework
Auxilium Online partnership for account management
*Applies to warehouse fulfilment orders, not a collection cutoff for shipping-only customers. Monday–Friday, excluding bank holidays, subject to stock availability and the order being ready to fulfil.
We use The Parcel Store to cater for all of our 3PL requirements, and they have been brilliant since day one, always going above and beyond. I would highly recommend them to anyone who is looking for a warehouse partner that they can trust with their business.
Tim Freed
2 years ago · Google
★★★★★
The guys at The Parcel Store are brilliant. They have recently processed a big job for us, which involved picking, packing, postage, and preparing and posting letters through Royal Mail account, all to a tight deadline. It's a complex job and they have handled it exceptionally well — I'm really pleased. The thing that sets them apart is the level of care and attention they have given me — I don't feel like 'just another customer'. It's obvious that they really want to provide the best service possible and, in my opinion, they deliver on that (pun intended!)
P W
a year ago · Google
★★★★★
A Game Changer for our business. We run a family business and were using various couriers to dispatch our parcels. However, we were constantly frustrated with the lack of care from the couriers and the endless time spent on hold dealing with customer service whenever a parcel went missing. It was becoming a real hassle! That's when we were recommended The Parcel Store, and can honestly say it has been a complete game-changer. They handle all our parcels, assigning the right courier service each time. If anything goes wrong — like a parcel gets lost or delayed — they deal with the couriers directly, without charging me extra. This level of service is a huge relief, and it's saved us so much time and frustration. On top of that, we are now paying much cheaper rates than we were when dealing with couriers directly. The staff at The Parcel Store are always friendly, quick to respond, and genuinely helpful. Whenever we reach out, they answer straight away, and I never feel like we are left hanging. Overall, we couldn't be happier with their service. It's reliable, stress-free, and cost-effective. We highly recommend The Parcel Store to any business looking for a hassle-free parcel delivery solution.
Selected reviews from our Google listing. Google overall rating and review count based on the full listing.
FAQ
Common questions.
Three: multi-carrier shipping with collections, ecommerce fulfilment, and additional services covering Amazon FBA preparation, rework and bespoke projects. See each service's page for the full detail.
Yes. We assess each business individually. Single-product and single-channel businesses are welcome. If you're just starting out, tell us — we'll have a straightforward conversation about whether we're the right fit.
We can arrange regular business parcel collections across all NN postcodes, subject to parcel volume and an agreed collection schedule. Northampton, Wellingborough, Rushden, Kettering and Corby are examples of the towns our own vans already serve, not the limit of our coverage. See our Multi-Carrier Shipping page for full detail, or get in touch if you're outside the NN postcodes.
Email us at support@theparcelstore.com, visit our contact page, or call us on 01604 945 445. We respond to enquiries within one working day.